I got my phone screen replaced, and well the new screen is smaller somehow, the back cover of the phone is not glued well, I don't know if it happened by accident after the new screen was installed, but it was like that when I picked it up from the store, the screen also (I don't know how to explain this) it doesn't respond every now and then just freezes, the on-screen finger-print sensor doesn't work, I guess is because the new screen just doesn't support it. And that's about it. I'm not looking for a refund nor do I want one. is alrigth Im over it, the reviews says great things about costumer service which I agree but. oh well.